People don’t buy services, they buy people! If they don’t like you or have trust in you, then people won’t buy from you or refer other people to you.
I seem to be having a few pet peeves lately with certain members of a networking group I belong to which is starting to get very frustrating [...]

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I’m afraid today’s post is about a pet peeve of mine but also a very important business tool, so bear with me.
We are in the 21st Century and technology is a daily part of our personal and business lives - whether we like it or not. Nearly all businesses use email as one of their [...]

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By Robert Warlow - Small Business Success
Any seasoned businessperson will tell a fresh faced entrepreneur that he has to have optimism - bucket fulls of it! A pessimistic entrepreneur just doesn’t ring true somehow.
You will find, if you are starting out on the road to self employment, that you are full of optimism, otherwise you [...]

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By Robert Warlow - Small Business Success
Being in business isn’t just about getting a customer, selling him something and moving onto the next one. It’s all about making sure that your customers keep coming back to you and spend more money!
But how can you make sure that your customers stay customers for life? What strategies [...]

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I run my own successful Virtual Assistant practice providing professional secretarial, creative and administrative support to individuals and businesses.
As a small business owner myself, I can totally understand the challenges that we all have to face. For example, what do business owners do with their administrative tasks when they are busy, overloaded with work, on [...]

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