By Robert Warlow - Small Business Success
When Alexander Graham Bell invented the telephone, little did he realise the positive effect it would have on customer service – or the negative effect it could also have!
Yes, the telephone can be a great tool in helping to provide exceptional customer service but it can also quickly destroy [...]
How to get the best out of your phone
Published in July 28th, 2006
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What is your time worth?
Published in July 20th, 2006
Posted by Emma Walker in General
All businesses are set up to make money - it is a fact of life! But how much money are you wasting in your business by doing routine administrative tasks yourself? I imagine your hourly rate will be a lot more than that charged by a Virtual Assistant.
By outsourcing your tasks to CKPA and your [...]
Happy Birthday - to CKPA
Published in July 14th, 2006
Well on Wednesday, I celebrated my first year birthday of operating CKPA full time. I established the company in May 2005 whilst working full time but I was unfortunate enough to be working for a company and boss who weren’t very nice. However, I will always be grateful to them! Why, because they gave me [...]
10 common mistakes start up businesses make
Published in July 13th, 2006
By Robert Warlow - Small Business Success
Unfortunately very few start up businesses make it beyond their 3rd year. Failure is usually down to a number of clearly identifiable mistakes, which if small business owners are aware of, can increase their chances of survival.
Here are the top 10 common mistakes which small businesses tend to make.
Lack [...]
People remember!
Published in July 6th, 2006
I recently wrote about someone I had the misfortune speaking to regarding my services and I declined to work with them - read the details here.
I wrote about this experience because I knew that I would meet this person at a networking group I belong to in the near future. Well, you’ll never guess who [...]