I run a Virtual Assistant business providing professional secretarial and administrative support to small businesses and individuals. Therefore, I am selling a service as opposed to a product. So how do I know that my clients are happy with the service that I provide - by asking them!
How on earth can you improve on processes, [...]
Are your clients happy?
Eight guaranteed ice breakers
By Jackie Barrie of Comms Plus
We believe that a fun introduction that makes people laugh is the best way to get any event off to a good start. This article shares some of our favourite ideas, all tried and tested and known to work!
Pass the parcel Good fun for any number. Needs some preparation though, [...]
7 tips for a successful small business
By Robert Warlow - Small Business Success
Getting a small business off the ground is challenging to say the least. Here are some tips which will prepare the ground for running a successful small business.
Have GoalsThis is where it all starts – the foundation for success. Know exactly where you are heading. What will the business [...]
Be professional in all that you do!
I belong to an industry forum where wonderful people share their advice and experiences freely.However, a new visitor to the forum posted a ‘wanted ad’ and gave the rate of pay offered. One of the responses she had was from a forum member telling her she was ‘nuts’ and would never get someone to work [...]